Software Built for Auto Repair & Detailing
A custom CRM for the shop — online booking, digital estimates and approvals, status notifications, and service history in one platform you own.
Sound
Familiar?
Common problems we solve for auto & detailing businesses.
Customers call 3 times to check if their car is done
→Automated status notifications — 'Your vehicle is ready for pickup' — sent via text the moment the job is complete.
Booking is phone-only and you lose customers to shops that take online appointments
→Online booking with service selection, preferred time slots, and instant confirmation.
You can't remember the last time a customer came in or what you did
→Complete customer history — every visit, every service, every vehicle — accessible in seconds.
Customers forget about you until something breaks
→Automated maintenance reminders: 'Your oil change is due' or 'Time for a detail' — keeps them coming back.
Estimates and approvals happen over voicemail, and the car sits
→Digital estimates with photos and video sent to the customer's phone, approved with a tap. The approval is timestamped against the repair order, so what was authorised is never in dispute.
Bay capacity is guessed at rather than scheduled
→Bays, lifts, and technician availability on one board with job duration estimates, so the schedule reflects what the shop can actually absorb this week.
What We Build
Custom software designed specifically for auto & detailing operations.
Service Status Notifications
Automated text updates when work starts, progresses, and completes.
Online Booking
Customers book appointments online with service selection and time preferences.
Customer History Database
Complete record of every customer, vehicle, and service performed.
Maintenance Reminders
Automated reminders for oil changes, inspections, and scheduled maintenance.
Marketing Campaigns
Seasonal promotions and targeted campaigns to bring customers back.
Review Generation
Automated review requests after every completed service.
Digital Estimates & Approvals
Photo and video estimates sent to the customer's phone with line-item approval. Every authorisation is timestamped on the repair order — no more 'I never approved that'.
Auto & Detailing software, answered directly
Is this a CRM?
Yes. Aeopic builds custom CRM software for auto & detailing businesses — contacts, pipeline, scheduling, activity history, and reporting are all part of it. The difference is what sits at the centre of the record: your repair order, not a generic "deal". Online booking, Status notifications, and Digital estimates and approvals run inside the same system rather than in three separate tools that don't talk to each other.
What does an AI operating system actually do?
An AI-integrated operating system is a custom CRM with your operations built into it and an AI layer that can read all of it. For auto & detailing work, that means the system writes the status update the customer would otherwise call for and surfaces the service due on a returning vehicle. The AI is not a chatbot bolted onto the side — it has access to the same repair orders, documents, and history your team does, and every action it takes is reviewable.
How is this different from a generic shop-management package?
Off-the-shelf software asks you to describe auto & detailing work in its vocabulary, so you end up with custom fields standing in for repair orders and a spreadsheet holding whatever wouldn't fit — which is how you get a service advisor on the phone instead of in the bay. A custom platform uses your vocabulary from the start. You also stop paying per seat, and adding a capability is a change to software you own rather than another subscription.
Do I own the code?
Yes. You own the source code, the database, and the deployment. There is no per-seat license, no vendor who can raise your rate, and no feature that can be sunset out from under you. If you stop working with Aeopic, your repair orders and the system that manages them keep running, and any competent developer can maintain the codebase.
Ready to Upgrade Your Shop?
Let's build a system that keeps customers informed and coming back.
No obligation · Response within 24 hours · Full code ownership