Medical & Dental Practices
Patients want to
book online.
Let them.
A custom CRM for medical and dental practices — online booking, digital intake, automated reminders, recall, and patient portals in one platform you own. HIPAA handling designed in, not bolted on.
The Problem
Your phone rings
for appointments
that should take
30 seconds online.
Patients are calling to schedule, reschedule, and confirm appointments. Staff is buried in phone calls instead of patient care. Intake forms are still clipboard-and-pen at check-in. No-shows cost you thousands every month.
Meanwhile, patients expect to book like they book everything else — on their phone, at midnight, without calling anyone.
Underneath the phone problem is a data problem. Scheduling, intake, recall, and messaging usually live in separate systems, so nobody can answer which providers are underbooked, which recall intervals are being missed, or which referral sources actually produce patients who show up. A practice CRM puts those on one record — which is what makes the reporting possible at all.
We build the software that bridges this gap.
What We Build
Everything your
practice needs.
Online Booking
Self-service scheduling with real-time availability. Patients book in 30 seconds. Calendar syncs automatically.
Digital Intake
Patients complete forms on their phone before they arrive. Data flows directly into your system. No more clipboards.
Appointment Reminders
Automated text and email reminders — 24 hours before, 2 hours before. No-shows drop by up to 70%.
Patient Portal
Secure access to appointments, documents, and messaging. Everything in one place. HIPAA compliance built into every healthcare build.
Recall & Follow-Up
Recall intervals held against the patient and the procedure, so a six-month cleaning or a post-op check surfaces as work to schedule rather than as a gap nobody noticed. The CRM knows who is due; staff decide who to call.
Practice Reporting
Chair or provider utilisation, no-show and cancellation rates by day and time, recall compliance, and where new patients actually came from — reported from your own scheduling data instead of assembled by hand each month.
Results
70%
Reduction in no-shows
3 min
Average intake time
24/7
Online booking availability
Security & Compliance
HIPAA compliance
built into every healthcare build.
Every system we build for healthcare starts with security and privacy. Encrypted data, secure messaging, audit logs, access controls — not afterthoughts, but foundations.
Infrastructure You Can Trust
Built on certified, audited infrastructure.
Every layer of your healthcare platform runs on independently audited providers with enterprise-grade compliance programs.
SOC 2 Type II
Supabase, Vercel, Stripe, Anthropic
ISO 27001 + ISO 42001
Anthropic (AI processing)
HIPAA BAA Available
Anthropic, Supabase, Twilio
Zero Data Retention
Available for sensitive AI workloads
Medical & Dental software, answered directly
Is this a CRM?
Yes. Aeopic builds custom CRM software for medical & dental businesses — contacts, pipeline, scheduling, activity history, and reporting are all part of it. The difference is what sits at the centre of the record: your appointment, not a generic "deal". Patient portal, Self-service booking, and Digital intake forms run inside the same system rather than in three separate tools that don't talk to each other.
What does an AI operating system actually do?
An AI-integrated operating system is a custom CRM with your operations built into it and an AI layer that can read all of it. For medical & dental work, that means the system handles routine scheduling questions and pre-fills intake from what the practice already knows. The AI is not a chatbot bolted onto the side — it has access to the same appointments, documents, and history your team does, and every action it takes is reviewable.
How is this different from a generic practice-management suite?
Off-the-shelf software asks you to describe medical & dental work in its vocabulary, so you end up with custom fields standing in for appointments and a spreadsheet holding whatever wouldn't fit — which is how you get staff on the phone booking what a portal could book. A custom platform uses your vocabulary from the start. You also stop paying per seat, and adding a capability is a change to software you own rather than another subscription.
Do I own the code?
Yes. You own the source code, the database, and the deployment. There is no per-seat license, no vendor who can raise your rate, and no feature that can be sunset out from under you. If you stop working with Aeopic, your appointments and the system that manages them keep running, and any competent developer can maintain the codebase.
Get Started
Ready to modernize
your practice?
Let's build a patient experience that's secure, efficient, and actually works. Most projects launch in 4–8 weeks.